Because it's NOT a simple little thing. There is one person only doing everything technical with the site, and she does that after working loooong, awkward hours, doing things with her family, living a life (sort of) and battling to not fall asleep. I know enough to know that the archive software is old and complicated, which makes it a nightmare to do much beyond simple things with it - and even then it's still time consuming - which means a new software needs to be written from the ground up (and no, existing software just doesn't cut it with the size and workload that would be required of it). And that would come down to that one person again. Most of what she's doing is behind the scenes stuff so people don't get to see it, but it would be really nice if she got an occasional thank you for expending SO much effort and energy for no reward whatsoever and almost constant abuse.