Guest punkish furball Posted February 24, 2012 Report Posted February 24, 2012 I tried logging in to the revamped site and received this message: "please contact support you have been registered multiple times and need to merge acounts" So help please? Quote
DemonGoddess Posted February 24, 2012 Report Posted February 24, 2012 I need your login name, or link to your profile so I know who to look up please Quote
Guest punkish furball Posted February 24, 2012 Report Posted February 24, 2012 My usernames are punkishfurball and furrypunk. Quote
RogueMudblood Posted February 24, 2012 Report Posted February 24, 2012 Can you provide a link to "furrypunk" please? I found two under punkishfurball, but I can't find the other name listed within the archive. The two I found have been added to DG's queue. Quote
Guest punkish furball Posted February 25, 2012 Report Posted February 25, 2012 http://inu.adultfanf...p?no=1296884406 Quote
RogueMudblood Posted February 25, 2012 Report Posted February 25, 2012 Okay, that's one of the ones I found under "punkish_furball". So, you're pending in DG's queue Quote
DemonGoddess Posted February 25, 2012 Report Posted February 25, 2012 You're down to one account now, so you can proceed with activation. Be sure to clear cache and cookies, and restart your browser. Then follow the directions given here. Quote
Guest PiperGrissom Posted February 26, 2012 Report Posted February 26, 2012 I can't log in either. My username is PiperGrissom. Quote
BronxWench Posted February 26, 2012 Report Posted February 26, 2012 @PiperGrissom: Just to go through some of the more common issues: 1. Please clear your cookies for adult-fanfiction.org. If you do not clear your cookies then you may experience issues as you switch between old and new code. 2. Your password needs to be at least 8 letters/characters, as defined in our FAQs. If you haven't read them yes, please do, since a great deal of information is clearly laid out in the FAQs. 3. You need to be using the email account that is registered with us. If you are unsure which account that is, please email us and we will confirm the account for you. Include your username/penname so we can be sure we're looking at the right account. 4. If you have attempted login and not gotten an error, you will have been sent a validation email. Check your Spam/Junk folder to see if it wound up there. If none of this works, then please email technicalsupport@adult-fanfiction.org with a detailed explanation of the error you are getting, your user name. penname and any other information that cold be helpful. You will be added to the support queue. Quote
Guest punkish furball Posted February 29, 2012 Report Posted February 29, 2012 It worked! Thank you! XD Quote
Guest Avery Beckles Posted March 4, 2012 Report Posted March 4, 2012 Hey I can't log in either. My user name is DragonTamerX Quote
RogueMudblood Posted March 4, 2012 Report Posted March 4, 2012 @DragonTamerX - you have three profiles. I'm adding you in to DG's queue. Quote
Guest Avery Posted March 4, 2012 Report Posted March 4, 2012 Ok. how long should it take if you don't mind me asking? Quote
RogueMudblood Posted March 4, 2012 Report Posted March 4, 2012 She's usually able to cycle through the queue once every 24 hours, but that depends on RL as well. The weather's been horrid the last few days, so that will affect Internet connection. I know she's expecting snow today (Sunday). Quote
DemonGoddess Posted March 4, 2012 Report Posted March 4, 2012 Considering that you posted the req while I was sleeping, I suppose I could've sleep merged ya. In any case, it can take up to 48 hours to process the merges, depending upon just how many are in my queue. Quote
Guest Avery Posted March 8, 2012 Report Posted March 8, 2012 question....How exactly do I go about proving my age? Do I send a picture of my id card or something? Quote
BronxWench Posted March 8, 2012 Report Posted March 8, 2012 You need to email technicalsupport@adult-fanfiction.org with the following: A photo of yourself holding a form of photo identification such as a driver's license, and a close-up of the form of id. You can use a photo-editing program to edit all personal information except the date of birth, the issuing agency, and your photo. In the photo of you holding the id, it should be clear that it is the same ID as in the close-up. Once your age has been verified, these photos are not kept in our records, in order to maintain confidentiality. Quote
Guest Sable Siren Posted March 19, 2012 Report Posted March 19, 2012 Hi, I am also having issues with logging in. My problem is that I think the system isn't recognizing my information (first & last names, date of birth) and will not let me proceed with login. Is this something I can get help with? Pen Name: Sable Siren E-mail: chestnut.fairy@live.com (if that doesn't work, try galaxy_queen@live.com) Thanks! Quote
BronxWench Posted March 19, 2012 Report Posted March 19, 2012 What might be the issue is the manner in which you're inputting the date of birth. The format is MM/DD/YYYY, which means if you're born in in a month or on a day from 1 to 9, you need to add a zero in front: 01/01/2012. Quote
DemonGoddess Posted March 19, 2012 Report Posted March 19, 2012 The format is actually YYYY/MM/DD. But yes, if you don't add the 0, it won't add it Quote
Guest Avery Posted March 21, 2012 Report Posted March 21, 2012 Hello. I'm wondering if my extra accounts have been deleted and my age verified. Quote
Guest Avery Posted March 22, 2012 Report Posted March 22, 2012 Ok. It is still giving me the mulitple account message when I try to log in Quote
ApolloImperium Posted March 22, 2012 Report Posted March 22, 2012 Please make sure you are following all appropriate steps as outlined in the links at the top of each forum page - ie, clearing cookies etc. Quote
Guest Avery Posted March 22, 2012 Report Posted March 22, 2012 Yeah. I have been. I cleared my cookies twice and tried to reset my password but it keeps giving me the "You are not registered" Message Quote
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