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Guest punkish furball
Posted

I tried logging in to the revamped site and received this message:

"please contact support you have been registered multiple times and need to merge acounts"

So help please?

Posted

@PiperGrissom:

Just to go through some of the more common issues:

1. Please clear your cookies for adult-fanfiction.org. If you do not clear your cookies then you may experience issues as you switch between old and new code.

2. Your password needs to be at least 8 letters/characters, as defined in our FAQs. If you haven't read them yes, please do, since a great deal of information is clearly laid out in the FAQs.

3. You need to be using the email account that is registered with us. If you are unsure which account that is, please email us and we will confirm the account for you. Include your username/penname so we can be sure we're looking at the right account.

4. If you have attempted login and not gotten an error, you will have been sent a validation email. Check your Spam/Junk folder to see if it wound up there.

If none of this works, then please email technicalsupport@adult-fanfiction.org with a detailed explanation of the error you are getting, your user name. penname and any other information that cold be helpful. You will be added to the support queue.

Guest Avery Beckles
Posted

Hey I can't log in either. My user name is DragonTamerX

Posted

She's usually able to cycle through the queue once every 24 hours, but that depends on RL as well. The weather's been horrid the last few days, so that will affect Internet connection. I know she's expecting snow today (Sunday).

Posted

Considering that you posted the req while I was sleeping, I suppose I could've sleep merged ya.

In any case, it can take up to 48 hours to process the merges, depending upon just how many are in my queue.

Guest Avery
Posted

question....How exactly do I go about proving my age? Do I send a picture of my id card or something?

Posted

You need to email technicalsupport@adult-fanfiction.org with the following:

A photo of yourself holding a form of photo identification such as a driver's license, and a close-up of the form of id. You can use a photo-editing program to edit all personal information except the date of birth, the issuing agency, and your photo. In the photo of you holding the id, it should be clear that it is the same ID as in the close-up.

Once your age has been verified, these photos are not kept in our records, in order to maintain confidentiality.

  • 2 weeks later...
Guest Sable Siren
Posted

Hi, I am also having issues with logging in. My problem is that I think the system isn't recognizing my information (first & last names, date of birth) and will not let me proceed with login. Is this something I can get help with?

Pen Name: Sable Siren

E-mail: chestnut.fairy@live.com (if that doesn't work, try galaxy_queen@live.com)

Thanks!

Posted

What might be the issue is the manner in which you're inputting the date of birth. The format is MM/DD/YYYY, which means if you're born in in a month or on a day from 1 to 9, you need to add a zero in front: 01/01/2012.

Guest Avery
Posted

Hello. I'm wondering if my extra accounts have been deleted and my age verified.

Guest Avery
Posted

Ok. It is still giving me the mulitple account message when I try to log in

Guest Avery
Posted

Yeah. I have been. I cleared my cookies twice and tried to reset my password but it keeps giving me the "You are not registered" Message

Guest
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