That was hilarious, and so very true! It reminds me of the phone calls I get every couple of months from my Mom.
Mom: The computer is frozen! I don't know what I did!
Me: Have you tried restarting it?
Mom: *several seconds of silence* Well, no...
Me: Press Ctrl, Alt, Delete
Mom: *several more seconds of silence* Nothing happened...
Me: Press them all at once.
Mom: Oh look! There it goes...