sadarax Posted October 22, 2021 Report Posted October 22, 2021 I am unable to Update my Account? (I tried following the instructions here http://www2.adult-fanfiction.org/forum/topic/29595-existing-users-logging-in-for-the-1st-time-in-the-new-system/ ) I went here http://members.adult-fanfiction.org/login.php , cleared my cache & cookies, started a new private window just to be sure, reset my password, then proceeded to update my account details. After filling out: First Name (Alphabetic characters and - only.) Last Name (Alphabetic characters and - only.) Date of Birth (yyyy-mm-dd) Pen Name (Alphabetic characters and - or _ only.) I hit the Update button, it loads the page again and nothing happens. I’ve tried sending an email to technicalsupport@adult-fanfiction.org but I have not got any reply. Can someone help me reach the support staff? Quote
WillowDarkling Posted October 22, 2021 Report Posted October 22, 2021 Unfortunately our archive staff are all in the USA, so they won’t be on for a few more hours. But as soon as they see this post they’ll get back to you. I’m sorry that I can’t help with this problem since I’m forum staff. Quote
BronxWench Posted October 22, 2021 Report Posted October 22, 2021 My first question would be about the password reset. I’m assuming you did receive the email for the password reset, which means you should also be able to receive the validation email. That’s likely not the issue. Password requirements have changed, and a password not meeting the requirements will cause failure to log in. Passwords must be between 8-12 letters and/or numbers long, with no punctuation, spaces, or special characters allowed. They are also case-sensitive. If the password doesn’t fit those requirements, it might be the issue. Quote
sadarax Posted October 31, 2021 Author Report Posted October 31, 2021 On 10/22/2021 at 12:56 PM, BronxWench said: My first question would be about the password reset. I’m assuming you did receive the email for the password reset, which means you should also be able to receive the validation email. That’s likely not the issue. Password requirements have changed, and a password not meeting the requirements will cause failure to log in. Passwords must be between 8-12 letters and/or numbers long, with no punctuation, spaces, or special characters allowed. They are also case-sensitive. If the password doesn’t fit those requirements, it might be the issue. Expand Thanks for getting back to me. Today I just tried resetting my password again. I made sure the password was only letters and number, with NO punctuation, NO spaces, and NO special characters. I even made sure it was less than 12 but more than 8 characters long. I was also careful about it being case-sensitive. My email is Sadarax@gmail.com. It still did not work. When I try to log in, it just puts me back at the main page like I did not login. I still need some help. Quote
BronxWench Posted October 31, 2021 Report Posted October 31, 2021 I’ve tagged my administrator for this one, since I have a feeling it requires access to the database which I don’t have. We’ll get this solved! Quote
sadarax Posted November 9, 2021 Author Report Posted November 9, 2021 On 10/31/2021 at 2:17 PM, BronxWench said: I’ve tagged my administrator for this one, since I have a feeling it requires access to the database which I don’t have. We’ll get this solved! Expand Thank you. Is there any update to this situation? Quote
DemonGoddess Posted November 22, 2021 Report Posted November 22, 2021 Aside from my working hell hours? nope. I haven’t had a chance to look, unfortunately. I will get to it though Quote
DemonGoddess Posted November 28, 2021 Report Posted November 28, 2021 Okay, I checked everything, and you still need to update the login to the current system. I’ve found the most common issue is to use a “/” instead of “-” for the birthdate. The database requires the format as listed and typed out. For example, my birthday is entered 1961-11-16. If I had entered it as 1961/11/16 it would not have allowed the update. Our coder made this very specific so that it protects your accounts. Yes, it can be a bit of a pain at times. If this doesn’t help, let me know, and I’ll let you know when I’m not working so we can hook up to get you going. Quote
sadarax Posted December 1, 2021 Author Report Posted December 1, 2021 (edited) On 11/28/2021 at 8:23 PM, DemonGoddess said: Okay, I checked everything, and you still need to update the login to the current system. I’ve found the most common issue is to use a “/” instead of “-” for the birthdate. The database requires the format as listed and typed out. For example, my birthday is entered 1961-11-16. If I had entered it as 1961/11/16 it would not have allowed the update. Our coder made this very specific so that it protects your accounts. Yes, it can be a bit of a pain at times. If this doesn’t help, let me know, and I’ll let you know when I’m not working so we can hook up to get you going. Expand Thanks for looking into this. I cleared my cache and cookies, then I went to here (http://members.adult-fanfiction.org/login.php). I used the center login area. I entered my email and password. It then prompted me to update my information. I tried entering the following First Name: S Last Name: Rax Date of Birth: 1973-09-01 Pen Name: Nicolai But the same problem happened again. I hit the Update button, it loads the page again and nothing happens. UPDATE: I also realize I have never received any sort of Activation email for my account, even after resetting my password a few times. (I have checked my spam folder.) Could this be related to the problem? Edited December 1, 2021 by sadarax Updated about Activation email missing Quote
DemonGoddess Posted December 3, 2021 Report Posted December 3, 2021 I’ll have to look in the db directly for you. If you tried to use the same password as the old one, you would have “blanked” the field entirely. Won’t know that until I look, though. Sometimes, the activation email won’t go through, especially if using any of the microsoft email domains. Quote
sadarax Posted December 3, 2021 Author Report Posted December 3, 2021 On 12/3/2021 at 12:23 AM, DemonGoddess said: I’ll have to look in the db directly for you. If you tried to use the same password as the old one, you would have “blanked” the field entirely. Won’t know that until I look, though. Sometimes, the activation email won’t go through, especially if using any of the microsoft email domains. Expand I can pick another password if we want. My email is @gmail, if that helps. Quote
DemonGoddess Posted December 4, 2021 Report Posted December 4, 2021 I’ll look in the db after I nap and come home from my second work shift today. Argh Quote
sadarax Posted January 24, 2022 Author Report Posted January 24, 2022 On 12/4/2021 at 4:55 PM, DemonGoddess said: I’ll look in the db after I nap and come home from my second work shift today. Argh Expand I know you are busy and I totally understand, but I’m just giving a gentle nudge to ask you not to forget about me. :-) Quote
sadarax Posted March 25, 2022 Author Report Posted March 25, 2022 On 12/4/2021 at 4:55 PM, DemonGoddess said: I’ll look in the db after I nap and come home from my second work shift today. Argh Expand Any update to this? Quote
Guest Echo Posted Tuesday at 03:58 AM Report Posted Tuesday at 03:58 AM Went looking for help when I could neither login nor reset my password no matter what I did and found this thread. Is this site just dead and I can no longer login to my bookmarked stories? Or is this being fixed? Quote
BronxWench Posted Tuesday at 10:31 AM Report Posted Tuesday at 10:31 AM On 4/8/2025 at 3:58 AM, Guest Echo said: Went looking for help when I could neither login nor reset my password no matter what I did and found this thread. Is this site just dead and I can no longer login to my bookmarked stories? Or is this being fixed? Expand It would help enormously if I had your archive url, so I could check your account. Quote
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