Dean_Wax Posted June 16, 2013 Report Share Posted June 16, 2013 I bought a shiny new computer and I have just finished the gauntlet of transferring files/software/bookmarks etc over, but without my precious cookies I have forgotten the password to my account.I tried to use the password reset with my email address, but it keeps saying "unable to reset due to an error".How do I reset/recover my password? I am full of sadness. Quote Link to comment Share on other sites More sharing options...
BronxWench Posted June 16, 2013 Report Share Posted June 16, 2013 The first thing is that you can't use the same password when resetting. If you tend to use the same few passwords across various sites, you may have inadvertently done just that. If you're sure you didn't, then was it at least 8 characters long? And don't forget, passwords are case sensitive, so that means if you used a capital letter when you created the password, you need to use it when you log in as well. Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted June 16, 2013 Report Share Posted June 16, 2013 I'm showing two profiles registered to you, so the system can't reset until DG merges them. Please allow 48 hours for her to get that done. Thanks! Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 17, 2013 Author Report Share Posted June 17, 2013 Really? That's odd. I have another account that is about 5 years old, but it's on a completely different email address.Oh well. Please let me know when it's done. Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted June 17, 2013 Report Share Posted June 17, 2013 Dean_Wax - can you provide the other profile link then? Because only one profile is allowed per user. Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 17, 2013 Author Report Share Posted June 17, 2013 I would have gladly deleted it, but I lost access to that one too years ago. It should be under the name Dean_Times. If you send an email to the address it's attached to, I can still respond to confirm it's mine. Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 17, 2013 Author Report Share Posted June 17, 2013 Wait. This old account is likely to have already been deleted. I just checked my email address I thought it was attached to and it's attached to my current account. So the old one must already be gone.*scuttles away* Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 20, 2013 Author Report Share Posted June 20, 2013 Am I merged? Quote Link to comment Share on other sites More sharing options...
BronxWench Posted June 20, 2013 Report Share Posted June 20, 2013 Am I merged? You'll be notified, but it's been a bit hectic here with the false reports to Google. Bear with us! Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 20, 2013 Author Report Share Posted June 20, 2013 Ohhhh yeah, the red screen.I'll wait Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted June 24, 2013 Report Share Posted June 24, 2013 I've sent your login info to you. As to the other profiles, both were created while you were still underage, and deleted. Quote Link to comment Share on other sites More sharing options...
Dean_Wax Posted June 24, 2013 Author Report Share Posted June 24, 2013 Hooray! Thank you Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted June 24, 2013 Report Share Posted June 24, 2013 you're welcome! Quote Link to comment Share on other sites More sharing options...
Guest canter22 Posted September 10, 2013 Report Share Posted September 10, 2013 everytime I try to change my password it says system error. I cant remember what my password is. can you please help me out. Quote Link to comment Share on other sites More sharing options...
BronxWench Posted September 11, 2013 Report Share Posted September 11, 2013 You can only use letters and numbers in the password reset, and you must have 8 letters and/or numbers for a valid password. If you try using symbols, the system will not allow it. Quote Link to comment Share on other sites More sharing options...
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