Shunskitten Posted February 6, 2012 Report Posted February 6, 2012 I am unable to log into my account for cherylgebo@live.com ive tried and it says each time: please contact support you have been registered multiple times and need to merge acounts what do i do? i am very confused and i do not want to lose all my hard work, even tho i can put everything back up very quickly with a new account if this one has to get deleted Quote
BronxWench Posted February 6, 2012 Report Posted February 6, 2012 Hi, Shunskitten. What you need to do is to contact technicalsupport@adult-fanfiction.org, and give them your email address and pen name. Request that your multiple accounts be merged. They are handling requests as quickly as possible, so be a little patient, and you'll be able to complete validation once you're merged. Quote
Shunskitten Posted February 6, 2012 Author Report Posted February 6, 2012 ok! ill try that! thanks! Quote
Guest Susan Ivanova/Amedea Posted February 6, 2012 Report Posted February 6, 2012 I can't log in anymore ! Susan Ivanova /Amedea Please help ! Quote
DemonGoddess Posted February 6, 2012 Report Posted February 6, 2012 Hi there, You need to email tos_team@adult-fanfiction.org with a working email address, so we can get your account restored. Quote
RogueMudblood Posted February 6, 2012 Report Posted February 6, 2012 @Shunskitten - you have two registrations; one 05/09/2010, and one 05/10/2010. I've added you to the queue for duplicate accounts. Quote
Shunskitten Posted February 7, 2012 Author Report Posted February 7, 2012 o.o i do? o.O huh. OH! i had lost hte password and email for the other one adn then i made my main one. im sorry about that. i have been since trying to find that little piece of paper and then the computer crashed and i wasn't able to even get into it Quote
RogueMudblood Posted February 7, 2012 Report Posted February 7, 2012 You're not the only one. And two is the lowest number of dups - we had one person that had 16, I believe it was. At any rate, DG processed your accounts, so you should be able to follow the link for logging in for the first time to the new system. Quote
Guest DemiGod Posted February 7, 2012 Report Posted February 7, 2012 I am having the same issue. I keep trying to log in, i give them my email that i was registered on, ( vass.taylor@gmail.com) and they keep telling me i am not regestered. So when i go to register, they say that someone is already registered with this email. I'm really confused. Quote
BronxWench Posted February 7, 2012 Report Posted February 7, 2012 @DemiGod: First question: Have you cleared all your cookies and restarted your browser? The old cookies are no longer working and the new cookies cannot overwrite them. Second: Are you using the link from the validation email? Please make sure you're following all the steps outlined here: http://www2.adult-fanfiction.org/forum/index.php/topic/29622-brand-new-new-code-and-other-updates-read-me/ Quote
DemonGoddess Posted February 7, 2012 Report Posted February 7, 2012 DemiGod, check your email, sent you instructions and what I found as some of the issue you're having. Quote
Guest Alex Posted February 7, 2012 Report Posted February 7, 2012 I am also having issues logging in but they might be more my fault then anything else. I can't remember the e-mail i originally registered with. And i've stopped using most of the email addresses I used at the time because I had to get new ones. I don't know what to do! I really don't want to lose all the stories I had on my old account; my computer crashed a few times so I don't even have the back up files anymore! Do I need to just suck it up and make a new account or is there anythign I can do? (My old account was Username: Anyafrib, Pen name: Alex Magnum) Quote
Guest Alex Posted February 7, 2012 Report Posted February 7, 2012 Edit/Update: I believe I found my email but now I get this error: "Resending you activation could not be completed for the ffallowing reasons You have already activated your acount. You have yet to move your account to the new userpanel system. You have not yet registered there may have been a system error." Help? Quote
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