Guest 3046718pancakesmix Posted January 14, 2012 Report Posted January 14, 2012 I can't login, but I already got a new password sent to me and made sure to copy it and my user over to the login area. But it still says it's wrong. If I've been deleted, can you let me know, because it still says I'm registered. Thanks a bunch, Basil Ishi :errm: Quote
DemonGoddess Posted January 14, 2012 Report Posted January 14, 2012 moving to tech support... Okay, what I need you to do, is email me at technicalsupport@adult-fanfiction.org, forwarding me the email you recieved. Quote
ice Posted February 3, 2012 Report Posted February 3, 2012 Hello, I also can't seem to log in to the members area. Before the changes there was a choice to login with either your username and password or your email address and password. I always used my username. Now there is only the option to login with your email address and password. When I tried logging in with the email I registered I was still unable to login. Help...? Quote
ApolloImperium Posted February 3, 2012 Report Posted February 3, 2012 Ice, you used the email address that you have on your forum account here, I triggered a resend of your password to that email account. Please make sure you have read the FAQ's linked in the news post to ensure you are completing the steps correctly. If you are still having issues, please let us know error messages etc Quote
AlcyoneBlack Posted February 3, 2012 Report Posted February 3, 2012 I tried logging into AFF.net today and it says "please contact support you have been registered multiple times and need to merge acounts" I have only one account for the main AFF does it mean that one and my forum one? What should I do? Quote
ice Posted February 3, 2012 Report Posted February 3, 2012 Thanks ApolloImperium, but the e-mail you sent only resent my username and password, which I already know and can't seem to log in with anymore. If the e-mail address on that account is different than the one I use for my forum account, like you said, then I don't know what it is. Would you possibly be able to resend the e-mail address (instead of the username) and password? Quote
DemonGoddess Posted February 3, 2012 Report Posted February 3, 2012 It's the same email address in the archive. I'm not seeing multiple accounts in the archive. Have you cleared your cookies to allow the new cookie to set? Quote
ApolloImperium Posted February 3, 2012 Report Posted February 3, 2012 Ice - Your email that you use on the forum is the same as what is in the archive, so that should work. As DG said, please clear cookies, if that doesn't work, reset your password and try again. Quote
Guest Rachel Posted February 3, 2012 Report Posted February 3, 2012 I can't log in either and when I try to register it keeps saying please enter a valid birthday Quote
Guest Anihyr Moonstar Posted February 3, 2012 Report Posted February 3, 2012 I can't log in either, and when I try to reset my password it says "The e-mail you provided may not be registered or is registerd multiple times, please contact support or try registering," but I know it's registered. Quote
DemonGoddess Posted February 3, 2012 Report Posted February 3, 2012 When you register, you have to click the validation link that is emailed to you, or it will not allow you to login. For returning users, first time login with new system, go here. Quote
Guest Anihyr Moonstar Posted February 3, 2012 Report Posted February 3, 2012 I did try logging in there, but it won't let me. I think it's a problem with a duplicate account - how do I contact someone to merge accounts? Quote
ice Posted February 3, 2012 Report Posted February 3, 2012 Thanks ApolloImperium and DemonGoddess. Turns out I had to reset my password. Quote
RogueMudblood Posted February 3, 2012 Report Posted February 3, 2012 I did try logging in there, but it won't let me. I think it's a problem with a duplicate account - how do I contact someone to merge accounts? You can let DG know in this thread or send an e-mail to technicalsupport@adult-fanfiction.org. She will need your user name - if possible, both of them. Quote
Recommended Posts