Guest GoldenFeathers Posted November 22, 2010 Report Posted November 22, 2010 Is there a problem with the avatar upload function? Does it only accept specific file types or sizes? If so, what are they? I can't upload anything. Quote
ApolloImperium Posted November 22, 2010 Report Posted November 22, 2010 Can you please provide more specifics? Such as the type, size, etc of the graphic you are trying to upload along with error messages you receive etc. Screenshots are always helpful! Quote
DemonGoddess Posted November 23, 2010 Report Posted November 23, 2010 Avatars can be no more than 15k in size, and we prefer no bigger than 50x50 pixels in dimensions. If the file you're adding is bigger than 50k, it will not be added. Aside from that, as I routinely go through and delete files with filenames (not the extension of .jpg or whatever, but the name preceding the extension) that are over 14 characters in length. So, be sure that you name the file something that is 14 characters or less. File naming conventions do not allow for spaces with the avatar upload. If your file has spaces in the name, it won't upload. Quote
ShadowCat13 Posted November 23, 2010 Report Posted November 23, 2010 I'm also having the same problems. I can't seen to get a pic to upload. I hope it's ok to post about it here instead of making a new post about it. I've been trying to add this picture. I had another but i think the file is to large. Oh I shorten the name to just Blacktailmon on my pc before trying and it still didn't seem to help. I think it's a small enough file. Quote
DemonGoddess Posted November 23, 2010 Report Posted November 23, 2010 you need to be sure it's a .jpg or .gif. So, save it as either and try again. Let me know what happens. Quote
ShadowCat13 Posted November 23, 2010 Report Posted November 23, 2010 Ok I have the right file type now. Will it appear at a random place in the list or at the bottom? This is the picture file I'm using now. Quote
DemonGoddess Posted November 23, 2010 Report Posted November 23, 2010 It should appear in alpha/numeric order. But, the avatar gallery is disorganized, so if you don't find it, let me know and I'll get it straightened out for you. Quote
ShadowCat13 Posted November 23, 2010 Report Posted November 23, 2010 I found it in the list :3 Thank you for your help Quote
GoldenFeathers Posted November 25, 2010 Report Posted November 25, 2010 (edited) This is a link to the file I'm trying to upload. http://www.imagenerd.com/uploads/chocobo_white_mage2-QBUH1.jpg The only specification was that it be under 15 KB, which it is. When that didn't work, I assumed size or name length was the problem, and shrank it to this: http://www.imagenerd.com/uploads/2222-nbNjq.jpg Which still didn't work. There is no error message. My avatar appears to go through (as in, the page loads), but there's never an existing file afterward. For the record, I'm trying to use the main site avatars. Should have mentioned that in the beginning, I guess. Edited November 25, 2010 by GoldenFeathers Quote
DemonGoddess Posted November 25, 2010 Report Posted November 25, 2010 The avatar name was originally over 14 characters long, just for the file name. I very likely DELETED it. I routinely delete avatars which exceed the file name req at least every few days. I made some adjustments to the original image, reduced it slightly so it was less than 15K in size, and it is renamed choc_white_mage2.jpg. Already uploaded it, so have a look and see if you can find it. Quote
Recommended Posts