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Why in the world does tech support think that not responding to me and telling me they've resolved my issue is going to make me go away when it's something I PAID for? I spent money on it, bub. You're *going* to talk to me and *FIX* it.
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Yup. Sent back to them that it's not fixed via their survey and e-mail, gave them a bad rating for tech support and opened a new ticket.
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good for you!
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Eeek... which AV?
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