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Password trouble


Guest Shelly Geuze

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7 hours ago, Guest Shelly Geuze said:

Everytime I try to choose a password they don't work. I've tried 6 different ones with no joy. Can you help with this?

I’m not finding an account for you with a pen name to match your guest name. It would help if I could see the account, and maybe figure out the issue.

However, as a general rule:
Password rules recap:  Between 12-18 letters and/or numbers long, case sensitive. NO punctuation, spaces, or special characters allowed. Do NOT use your old password, or let Google make a strong password full of forbidden characters for you.

 

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