Account deletion request

[Guest Cruel_Hero]

I hope this is the right place for this. I would like to please have my account and all stories deleted. I can't login or reset the password due to that unknown glitch, and so I cannot send a link to my profile. However my username is Cruel_Hero and the associatied email is deadly_nightshade17@hotmail.com. I hope that will be enough. 

[BronxWench]

You still have five stories posted under the Harry Potter fandom. Those stories would be deleted along with the account, so if you want to download a copy of the stories, let me know, and we’ll see if we can’t get that password reset for you, or at the least recover the existing password.

[Guest Cruel_Hero]

Well, I was thinking I wanted to delete it entirely but you’ve tempted me. If I could gain access to the account again I can just delete the old stories myself and add the new ones, so let’s please try solving the password issue then. Thank you.

[Guest Cruel_Hero]

I am still wanting to either regain access to this account or delete it please.

[Guest Cruel_Hero]

Can I still get help?

[BronxWench]

I’ve tagged our tech admin to see if she can shed any light on the password issue. I’m not a coder myself, and I have no direct access to the database to review or amend passwords. We limit that level of access very strictly for security reasons, which I hope everyone will understand and support.

The only thing I can do is to update an email address, which might resolve some of the password reset issues. We’re seeing the problem primarily with accounts using a Microsoft email client: Hotmail, Outlook, or Live.com. Once the password is successfully reset, you will have full access to the account, and can even revert back to the Hotmail address if you prefer it.

[Guest Cruel_Hero]

No I completely understand and thank you for everything. I spent a good many wonderful years here and I’ve just been hanging out all this time, hoping for a fix.   I have a gmail account I can use. Its emathewswacg@gmail.com. Will that work and what do I need to do? 

[BronxWench]

I’ve updated your email address, so if you use the gmail account for the password reset, it should work for you.

[Guest Cruel_Hero]

All fixed. Thanks so much!!