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Posted

help, I was trying to sign up and for some reason when I went to register- it wouldn’t take my birthday.

I kept getting a weird message like, please put down an accurate birthday?

i’m 34 for crying out loud! I can follow the directions on the registry, but nothing happened.

if anyone has an answer to this, please email me at raven.24@live.com, thanks

Posted

You need to input the birthday exactly as it’s shown in the example, with the dashes, as in 1983-04-13 (year-month-day). If the problem persists, then please provide as much detail as you can about the error message that you get, and the archive mods can be of more help when they come on later today. 

 

Willow Darkling, forum mod. 

Posted

problem persists.

 

please enter a valid birthday.

 

I do and it still won’t let me register.

Posted

okay, I apparently already had an account. however when I went to update my information it still won’t take my birthday.

I don’t know what to do.

Posted

The birthday format is very specific. It must be entered as yyyy-mm-dd, so you need all four numbers of the birth year, two numbers for the month, and two numbers for the day, separated by a dash, not any other symbol. So, if your birthday is July 6, 1983 (as a random example), you enter that as 1983-07-06.

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