DemonGoddess Posted October 1, 2012 Report Posted October 1, 2012 From Nexcess: Our data center technicians have discovered a failing RAM module in the dedicated server that you have with us, affnet.nexcess.net. In our ongoing strive for reliable hosting, we continually monitor servers to ensure the hardware stays operating at it's high capacity. We'll be bringing the server down tonight between the hours of 12pm (midnight) and 2:30am EST for no longer than 15 minutes to remove the bad RAM and replace it with new a RAM chip to bring the server back up to 100% performance. We apologize for the brief downtime and as always with any scheduled maintenance, we'll make sure to perform it quickly and get the server back up and running as quickly as possible BronxWench 1
ShadowRaider Posted October 3, 2012 Report Posted October 3, 2012 there are companies that wont even do that much... thats a good level of customer service.
DemonGoddess Posted October 3, 2012 Author Report Posted October 3, 2012 Yes it is. Nexcess is great on that front. Plus, if weird things happen I can't fix, they help me with that too.
Guest KikueMugen Posted October 8, 2012 Report Posted October 8, 2012 This is the longest 15 mins ever! Or something's terribly wrong with my log-in process. I am getting the 15 min. down time message that was dated a week ago. The 15 min. down time message is also posted on the Facebook page as well. Any word on that? ~ Thank you.
RogueMudblood Posted October 8, 2012 Report Posted October 8, 2012 Uh, KikueMugen, the site is up and working. I'm a bit confused by your post. Are you having some difficulty accessing the archive?
DemonGoddess Posted October 8, 2012 Author Report Posted October 8, 2012 Nexcess has actually rescheduled the RAM replacement, here is when it'll happen The previously scheduled maintenance ended up not taking place. There were simply too many scheduled to get through them all. We're rescheduling this maintenance to replace the server RAM to take place between 3am and 5:30am EST on Tuesday, Oct 9th. That's late tonight, early tomorrow morning. We apologize for the brief downtime and as always with any scheduled maintenance, we'll make sure to perform it quickly and get the server back up and running as quickly as possible. Thank you for hosting with us and we look forward to continuing to provide you quality hosting in the future!
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