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Guest Lexiatel

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Guest Lexiatel

Hello, I'm having difficulties logging in. I tried all my passwords that I know of, and nothing, so then I tried to reset my password, but the server won't let me. Is there anything I can do? 

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One of the tricks to passwords is that they have to be between 8-12 letters and/or numbers. Any longer or shorter, and the password fails. If you use anything other than letters or numbers, the password fails—no punctuation or spaces or special characters are permitted. The password is also case-sensitive, so if you used a capital letter anywhere in creating the password, you must always use a capital letter. 

As far as the password reset, it could be as simple as clearing cookies for AFF. An old or corrupted cookie string can wreak all sorts of mischief. You might also want to make sure our email address is trusted by your email client, so we don’t wind up in the Spam or Junk folder.

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