ragingspeed

Can't reset password?

Recommended Posts

The new account is showing as pending, which means the admins haven’t cleared it yet. That’s probably because it’s a second account, and the system is supposed to put those on hold for the admin. 

The trick here is finding the original account. It could be this one: http://members.adult-fanfiction.org/profile.php?no=1296826546 or perhaps it’s this one: http://members.adult-fanfiction.org/profile.php?no=1296810462 

Unfortunately, I can’t see passwords. That’s an admin level of access, so the best I can do is help get this back to one account, so you can either log in or reset the password. Passwords have changed as far as requirements, which might also have been a problem. But first things first. Let’s work on getting the extra account gone.

Share this post


Link to post
Share on other sites

I’ve updated the email address for the original account, so you should be able to access that again. I’ve deleted the new account so there won’t be a conflict in the database due to two accounts using the same email address. 

With any luck, that should solve the issue. 

Share this post


Link to post
Share on other sites
Guest knight

Nope...*sigh*...once again having issues logging in. Email hasn’t changed knightrise@yahoo.com password was written down correctly 13 letters, including numbers, caps. Tried the reset password link, this is what it said after ‘password could not be reset due to system error’  still states postmaster@ on email sent for a reset password.

Login block is near middle of page, not the upper right corner as I’ve read in a few other post

TIA

knight

Share this post


Link to post
Share on other sites

13 letters/numbers might be the issue. I’ve found that the passwords seem to work best when you use a minimum of 8 letters/numbers and a maximum of 12 letters/numbers.

The login block in the middle of the page is generally used only for new registrations. If it appears, look for the Login link at the end of the menu bar. That is what you should use to log in.

Share this post


Link to post
Share on other sites
Guest
You are commenting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.