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Weird "�" instead of normal characters

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My problem is that in many stories I have read on the website, instead of normal characters I get this black block with a question mark. I checked and I know that it appears when a character is unrecognizeable by the site’s coding. To better illustrate on what this problem looks like I made screenshots of two examples (images below). I will appreciate any help you can provide regarding to make this unknown character disappear. I’m no programmer, but maybe someone could advice me how to set my browser (updated Google Chrome, Firefox has the same problem) to fix this.

Thank you for your time.



Edited by Ookami88

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