A few things we need

[DemonGoddess]

When posting your support request, please

for the archive:

• list the archive affected (i.e. books.adult-fanfiction.org)
  
• tell us specifically what the error is (if the program kicks an error code)
  
• if the program behaves unexpectedly, please give us a detailed explanation
  

for the forum:

• list the error generated by the forum
  
• if the program behaves unexpectedly, please give us a detailed explanation
  
• if the board behaves in an unexpected manner, please give me details to the behavior.
  

These are two very different programs, so it will kick different kinds of errors.

As the archive "lives" across different subdomains, it's important to know which subdomain, exactly, you were in when an error occurred.

The more information you provide, the easier it is for us to solve any problems which may occur.

Thanks!