Seldom_naughty Posted January 24, 2009 Report Posted January 24, 2009 Not sure if this is tech support but, everytime I try to log-on to the archive site I get to the birthday verification page but after I input my information it keeps going back to the birthday verification page. How can I get into the site? Quote
DemonGoddess Posted January 24, 2009 Report Posted January 24, 2009 The cookie for that needs reset. Clear all your cookies from your browser, close the browser, then restart it. Quote
Seldom_naughty Posted January 25, 2009 Author Report Posted January 25, 2009 I tried that and I'm still having the same problem. What should I try next? Quote
DemonGoddess Posted January 25, 2009 Report Posted January 25, 2009 Okay, try doing it a bit more indepth. I take it you're using Internet Explorer? That can be tricky to clear cookies from, sometimes. Do it again, only this time delete history, and etc. Then, close the browser. Restart your computer. It may take a few times of doing that, if you're using IE, to actually clear the cookies properly. Quote
Seldom_naughty Posted January 26, 2009 Author Report Posted January 26, 2009 I am indeed using IE. Tried to clear and restart several times but still no go. What should I try next? Quote
DemonGoddess Posted January 26, 2009 Report Posted January 26, 2009 If the cookies refuse to clear still, you're going to have to delete the history, the cookies, all of it. COMPLETELY clean it up using the tools menu. Here's the other thing that you should do, if the above does not work. In your start menu, do the following.. control panel>Network and Internet Connections click-Internet Options The default open is to the "general" tab In the section that says "Browsing History" click Delete Files This should delete all temporary internet data. Now, if THAT doesn't work, one final thing to try In the start menu, go to "My Computer" Right click the displayed icon for your hard drive. Scroll down, and select properties. In the General tab, click Disk Cleanup Where it selects files to clean up, TELL it to delete all temporary internet files. After any of the tasks I've given, you must restart your machine to get the changes to take effect. Now, if any of the above don't work, there is nothing else TO do, other than to change your browser. Should you do that, do NOT let your new browser import cookies from Internet Explorer, as that is where the problem is coming from to begin with. A corrupted cookie file. Quote
saffron Posted November 16, 2009 Report Posted November 16, 2009 If the cookies refuse to clear still, you're going to have to delete the history, the cookies, all of it. COMPLETELY clean it up using the tools menu.Here's the other thing that you should do, if the above does not work. In your start menu, do the following.. control panel>Network and Internet Connections click-Internet Options The default open is to the "general" tab In the section that says "Browsing History" click Delete Files This should delete all temporary internet data. Now, if THAT doesn't work, one final thing to try In the start menu, go to "My Computer" Right click the displayed icon for your hard drive. Scroll down, and select properties. In the General tab, click Disk Cleanup Where it selects files to clean up, TELL it to delete all temporary internet files. After any of the tasks I've given, you must restart your machine to get the changes to take effect. Now, if any of the above don't work, there is nothing else TO do, other than to change your browser. Should you do that, do NOT let your new browser import cookies from Internet Explorer, as that is where the problem is coming from to begin with. A corrupted cookie file. I saw this reply to the same problem I am having. I did all you suggested even uploading a new browser firefox and I still can't get pass the page. Quote
DemonGoddess Posted November 17, 2009 Report Posted November 17, 2009 I saw this reply to the same problem I am having. I did all you suggested even uploading a new browser firefox and I still can't get pass the page. In Internet Explorer- Select Tools, then Internet Options Click the Privacy tab click sites add http://www.adult-fanfiction.org select Allow In Firefox - to clear the cookies, select Tools, then Clear Private Data (this should clear the cookies) If that does not correct it, check your settings Select Tools, then Options Select the Privacy icon be sure that the two options "accept cookies from sites" and "accept third party cookies" are checked (enabled) In Safari - Select Edit, then Empty Cache. This is to clear your cookies To set cookie options - Select Edit, then Preferences Select the icon for Security Set the accept cookies portion to either "allow cookies" or "only from sites I visit". I have Safari set at "only from sites I visit". Quote
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