Guest Jennifer Posted July 26, 2019 Report Share Posted July 26, 2019 I tried to log into my old account and dont remember my password it says my email is already in use, so I tried to do a password reset. Then it says the email is either not found or has multiple accounts. The email it should be under is tink_rox_10@yahoo.com. please help! Quote Link to comment Share on other sites More sharing options...
BronxWench Posted July 26, 2019 Report Share Posted July 26, 2019 I found three accounts for you, all of which show as inactive: diamonds-gone-black (no story content) diamonds-gone-black (no stories-states it is a review account) diamonds-gone-blak (no story content) What we’ll need to do is delete the duplicate accounts, so you are left with just one account. Then you’ll need to activate the account, as described in this FAQ and request a password reset as part of that process. Just let me know which account you’re keeping, and I’ll remove the others so you can activate and log in again. Quote Link to comment Share on other sites More sharing options...
Guest Jennifer Posted July 26, 2019 Report Share Posted July 26, 2019 I'll keep the first one. Thank you for the help! Quote Link to comment Share on other sites More sharing options...
BronxWench Posted July 26, 2019 Report Share Posted July 26, 2019 Okay, the second and third accounts have been deleted, so you should be able to reactivate and reset your password now. Glad to be able to help! Quote Link to comment Share on other sites More sharing options...
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