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Guest mirasaui

Cannot log in to Archive

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Guest mirasaui

I get the following error trying to log-in to my archive account or trying to re-set password:  “The email you provided may not be registered or is registered multiple times.  Please contact support or try registering.”  I have been a member since 7-21-2003.  On 11-16-2016, I re-registered under the new system (updated my account) and confirmed my email.  I was able to re-set my password on 4-21-2017.  Now, I cannot login nor reset my password.  Pen name is mirasaui.    Email is mirasaui@aol.com  

I have cleared cache and cookies on my browser, disabled anti-virus, restarted computer, no luck.  Can someone look into this for me, please.

Thank you

 

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The email of record we have for you is not an aol.com email. We have a gmail.com email in the database, and that’s what is causing the error. You should be fine using the gmail address, but if you can no longer access it, please let us know.

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