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Guest Athlantis

I can't retrieve my old account

2 posts in this topic

Hi

I’d been ages since I logged in and I tried again today. No luck. I tried to reset my password but it says it’s no longer valid

 

please help me!

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Hi!

Is this your account? Athlantis

Since you last logged in, the archive code has been updated a couple of times. What we need is for you to re-validate the account as described here. (The images are not available, but the text is pretty clear, and the links work.) I strongly recommend making sure you clear all old AFF cookies first, however, since we’ve also had a domain name change. You also need to use the email address which was used to create the account. If you can’t access that account, let us know, please, so we can update that first.

You should be able to reset your password as part of the re-validation process, since the new requirement is for 8 letters/characters. It’s still case sensitive as well. If you have any problems with the re-validation process, let us know so we can help you resolve those issues. 

And welcome back! :)

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