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Can't Retrieve old account


Guest Aya Chan

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Guest Aya Chan

Hey i’ve been mia for a quite some time and i have just tried to retrieve my old account but it say ‘You are not registered, please register to log in’ my pen name is Aya-chan n my email is kaoru_14_89@hotmail.com,one problem i have is its been so long that i don’t actually remember my password...any chance of helping me out wanted to add new stories to my profile

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Hi! This FAQ will explain re-registering the account, and has a link for a password reset, which doesn’t require you to know your old password. I recommend clearing your browser cache and AFF cookies prior to doing this, just because we’ve changed domain names and a few other things since then.

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Guest Aya Chan

i have followed the FAQ, and cleared my cache now twice i still cant do anything

 

this is what i get every time i try to reset the password

Password Reset

This Password Reset is no longer Valid

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I’m going to flag this for our tech admin. I am unable to see what’s going on in the database directly, but if there’s an issue with the password reset function, she would be able to tell. She’s been insanely busy with RL work, so please be patient with us.

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  • 2 weeks later...
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