Guest air_Mass Posted July 3, 2012 Report Share Posted July 3, 2012 Hello, so I haven't logged in in a little while and when I tried to I got a message saying 'the email you provided may not be registered or is registered multiple times...'. How do I get my account back? My author name is air_Mass and I've written the first few chapters of my story 'An Avian' in the Harry Potter forum. If you need to confirm my email address I can email you. Thanks! Quote Link to comment Share on other sites More sharing options...
pittwitch Posted July 3, 2012 Report Share Posted July 3, 2012 Please email the TOS team, tosteam@adult-fanfiction.org with the email address with which you registered, pen name, and a link to your profile if possible. Thank you. Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted July 3, 2012 Report Share Posted July 3, 2012 Hi there, Got your email in tech support (thank you). I've found 2 profiles. I'll be adding you to my merge queue. Once I've done the merge, I'll email you with further instructions. Please allow up to 48 hours for the merge to be processed. Quote Link to comment Share on other sites More sharing options...
Guest air_Mass Posted July 3, 2012 Report Share Posted July 3, 2012 2 profiles... huh. Didn't know I had another. Oh well. Thank you! Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted July 3, 2012 Report Share Posted July 3, 2012 It's actually fairly common, for a number of reason. Quote Link to comment Share on other sites More sharing options...
Guest Wanda lensherr Posted July 7, 2012 Report Share Posted July 7, 2012 Hi my name is wanda lensherr. I tried to sign up for this site and i was told in the Registration process that i would be email in my email stated the next step to logging in At fan fic site. Well i check my given email which is correct but i havent receive further instructions From yall. I would like to know why? I was told in my registration the process would take ten min or less but it hasnt occurreed. I was wondering if u are checking my email validation still or do i need to register again? I am new To this site however i do have a fanfiction account. Could that be The problem? Wanda lensherr Ps my email is Scarletwitch40@yahoo.com Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted July 7, 2012 Report Share Posted July 7, 2012 @Wanda, I'm not finding that email in the system. When you registered, did you add the birthday in the correct format? That's the most common issue for not completing. It should be added like this YYYY-MM-DD, not YYYY/MM/DD. Quote Link to comment Share on other sites More sharing options...
inubaby7001 Posted July 9, 2012 Report Share Posted July 9, 2012 Hi, i'm Inubaby7001, I've been a member for a couple years but haven't logged on in a while. When I try to login it tells me "You are not registered, please register to log in" So I went & registered & then it told me "The e-mail you provided is already Registered, please contact support or reset your password." So I tried to reset my password but then I got this msg "The e-mail you provided may not be registered or is registerd multiple times, please contact support or try registering" I'm very confused, please help! Quote Link to comment Share on other sites More sharing options...
BronxWench Posted July 9, 2012 Report Share Posted July 9, 2012 @Inubaby7001: I'm not showing multiple registrations so it looks like what you need to do is register under the new code. First, you need to clear your cache and cookies. Next, follow the steps here to register. Please note that passwords must be 8 characters now. We're also experiencing a glitch with the center login, so read this. Quote Link to comment Share on other sites More sharing options...
inubaby7001 Posted July 10, 2012 Report Share Posted July 10, 2012 Ok, so I deleted all the temp internet files & history & restarted my computer. When I fill in all the stuff to register I just get this msg again "The e-mail you provided is already Registered, please contact support or reset your password." Quote Link to comment Share on other sites More sharing options...
ApolloImperium Posted July 10, 2012 Report Share Posted July 10, 2012 How many characters is your password? Quote Link to comment Share on other sites More sharing options...
Guest Inubaby7001 Posted July 10, 2012 Report Share Posted July 10, 2012 10 Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted July 10, 2012 Report Share Posted July 10, 2012 Are there any special characters in your password? Anything other than letters or numbers? Quote Link to comment Share on other sites More sharing options...
Guest Inubaby7001 Posted July 10, 2012 Report Share Posted July 10, 2012 Nope, just some letters and a few numbers. Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted July 10, 2012 Report Share Posted July 10, 2012 ....And I think I just found the problem. This is the archive profile linked from your forum profile This is your duplicate. I'll get you added to DG's merge queue - please allow her up to 48 hours. Sorry for all this, but it won't take her long to get you fixed and ready to validate the account Quote Link to comment Share on other sites More sharing options...
Guest Inubaby7001 Posted July 10, 2012 Report Share Posted July 10, 2012 That's awesome. Thanks so much for your help! Response time to answering questions & such was really fast too Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted July 10, 2012 Report Share Posted July 10, 2012 We do try! Quote Link to comment Share on other sites More sharing options...
Guest HybridTailedFox Posted July 10, 2012 Report Share Posted July 10, 2012 Hi, my PENAME is HybridTailedFox. The same thing shows up for me. 'this email is not yet registered or has been multiple times'. I just got a ToS email yesterday to fix my disclaimer, and I cannot log in...it is really bothering me as I KNOW I don't have two accounts...so why is this happening? Please help. I really need to fix my stories....and when I tried to do the update, it said that...well, you know...Thank you...also, I can sign in here at the forums perfectly fine. Quote Link to comment Share on other sites More sharing options...
BronxWench Posted July 10, 2012 Report Share Posted July 10, 2012 @HybridTailedFox: Since you are not yet 18, your account was deleted. Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted July 10, 2012 Report Share Posted July 10, 2012 not only that, the forum profile is now deleted. You were emailed from tech support yesterday with why you were deleted. Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted July 11, 2012 Report Share Posted July 11, 2012 @Inubaby7001 - DG just processed your duplicate, so you should be able to follow the validation link Quote Link to comment Share on other sites More sharing options...
Guest Angela M. Posted July 13, 2012 Report Share Posted July 13, 2012 I'm unable to log in as well, it says that my email is either unregistered or I have multiple accounts. I havent been on for awhile, but this is a bit saddening. please help. Quote Link to comment Share on other sites More sharing options...
RogueMudblood Posted July 13, 2012 Report Share Posted July 13, 2012 Angela M, Do you happen to have a link to your profile (the one you usually login to) ? "Angela" is a bit common as a pen name, you see. If you don't, then please e-mail technicalsupport@adult-fanfiction.org with the e-mail you registered with. I won't ask you to put an e-mail in open forum. Thanks! Quote Link to comment Share on other sites More sharing options...
Guest Animelover6000 Posted July 13, 2012 Report Share Posted July 13, 2012 Hello, My pen name is Animelover6000 and I can't seem to log in. First it tells me to update to the new members thing, then when I give a E-Mail address it says this. Resending you activation could not be completed for the ffallowing reasons You have already activated your acount. You have yet to move your account to the new userpanel system. You have not yet registered there may have been a system error. Can you guys help me out? Quote Link to comment Share on other sites More sharing options...
DemonGoddess Posted July 13, 2012 Report Share Posted July 13, 2012 You need to activate your account entirely. First, you need to clear your cache and cookies. If your password is less than 8 characters, it must be reset. Finally, you need to activate. Quote Link to comment Share on other sites More sharing options...
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