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Idk how much money I have paid into the game, yet I've been permanently banned, along with hundreds of other players. FUCK YOU WIZARD101!
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Did you pay on credit card? If you paid on credit card and didn't receive it, would you be able to claim back through your card? Also, depending on your country is there an organisation you can complain through for service not meeting payment?
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I'd file a report with the Better Business Bureau like everyone is suggesting, and see what can be done about getting refunds for any subscriptions you've paid for in advance. While they can close your account at will, there are regulations governing refunding the balance of a subscription.
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Luckily, a bunch of ppl petitioned and I did the BBB, got my account back but it took a week. During that week I got attached to another game called AION and hardly ever get on w101, when I do its just to chat with Suri, but we usually email so yeahh